Set Your Scanner's Date and Time
How do I set my scanner's date and time?
Scan the code
- Check the clock on this device. The code uses this computer's or phone's date, time and time zone, so make sure they're right.
- Turn on the scanner. On the SA1000, SA1100 and SA9300, slide the ON/OFF switch to ON.
- Scan one of the codes below, straight from this screen. Use the barcode or the QR code, not both. The SA1000, SA3500 and SA3600 read barcodes only, so use the barcode with those models.
The code changes every second to match the current time, so don't print it or scan a screenshot of it.
Sending: your device's current time
Add timestamps to your scans
A timestamp adds the scanner's date and time to every barcode you scan. Set the clock first (above), then scan one of these codes:
- Timestamp before each scan:
- Timestamp after each scan:
- Turn timestamps off:
Check the scanner's clock
Open an app you can type into, such as Notepad or Word, and scan this code. The scanner types its current date and time:
Not available on some older scanners
Older production batches of the SA1000, SA1100, SA3600, SA8900 and SA9000 don't have the clock chip this feature needs, so they can't keep the time or add timestamps. Not sure about yours? Contact us with your scanner's serial number and we'll check.
A factory reset turns timestamps off. Scan the timestamp code again afterwards if you need it.
When you need it
- Timestamps on your scans. Set the clock before you turn on timestamps (below), so every timestamp is right.
- The SA9400 display. The SA9400 shows the time on its screen. Scan the code if it's wrong.
- After a time change. Scan the code again after daylight saving time starts or ends, or if you move the scanner to another time zone.
Troubleshooting
The scanner doesn't read the code from the screen
Turn up the screen brightness and hold the scanner a little further from the screen. If you're using the QR code, try the barcode instead.
The time on the scanner is an hour off
Check that this device's time zone and daylight saving setting are correct, then scan the code again.
I can't find this in my manual
In the full user manual, it's part of the Timestamp Prefix/Suffix section, together with the timestamp codes on this page. The Quick User Guide that comes in the box doesn't include it.
Nothing changes after I scan
Make sure you scanned the live code on this page, not a printed or saved copy. Older batches of some models can't keep the time (see Not available on some older scanners above). If it still doesn't work, contact us and tell us your scanner's serial number.
Need help?
Our support team is available 24/7.


