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FAQs

For technical support on how to configure and use the scanners please contact us by clicking on the below button
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Paypal, Credit Card and Bank transfer.
Shipping fee is free for any product you purchase from our website ScanAvenger and is delivered to USA / Canada / Singapore / Australia / United Kingdom / European Union.
Usually orders are shipped within 24-48 hours
Usually orders are delivered between 2-6 business days after they have been shipped.
When you place your order you will receive an email with tracking information along with a link where you can check the progress of your shipment.
ScanAvenger uses main nation wide carriers like: USPS / UPS / FedEx / DHL. We also use small local carriers for the more remote areas where our clients are located.
If you contact us within 5 hours since you have placed your order then we can change your delivery address. More than 5 hours means that you would need to contact the shipping company directly and provide them with the current delivery address and tracking number.
For any scanner purchased from our website, ScanAvenger offers an extra 6 months warranty. All you need to do is email our helpdesk team at [email protected] with your order number and name.
Orders cannot be canceled once they are shipped. What you can do is apply for a refund once you have received the scanner.
We provide 90 day money back guarantee for any products purchased on our website. All you need to do is email our helpdesk team at [email protected] with your order number and name.
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