1. What payment methods does ScanAvenger support?
Paypal and Credit Card.
2. How much is the shipping fee?
Shipping fee is free for any product you purchase from our website ScanAvenger and is delivered to USA / Canada / Singapore / Australia.
3. How long does it take you to ship my order?
Usually orders are shipped within 24-48 hours.
4. How long does it take for my order to be delivered?
Usually orders are delivered between 2-6 business days after they have been shipped.
5. How can I track my order?
When you place your order you will receive an email with tracking information along with a link where you can check the progress of your shipment.
6. What shipping carriers do you use?
ScanAvenger uses main nation wide carriers like: USPS / UPS / FedEx / DHL. We also use small local carriers for the more remote areas where our clients are located.
7. Can I change delivery address after I have placed my order?
If you contact us within 10 hours since you have placed your order then we can change your delivery address. Less than 10 hours means that you would need to contact the shipping company directly and provide them with the current delivery address and tracking number.
8. How can I extend my scanner warranty?
For any scanner purchased from our website, ScanAvenger offers an extra 6 months warranty. All you need to do is email our helpdesk team with your order number and name.
9. How can I cancel my order after shipping?
Orders cannot be cancelled once they are shipped. What you can do is apply for a refund once you have received the scanner.
10. How can I apply for a refund?
We provide 30 day money back guarantee for any products purchased on our website. You need to contact our helpdesk and provide your order number and name.